This Privacy Policy explains how Secured Retail Networks, Inc. ("SRN," "we," "us," or "our") collects, uses, and protects information when you visit srnlink.com, request a quote, or subscribe to the SRN Link managed wireless connectivity service.
By using srnlink.com or the SRN Link service, you agree to the practices described in this policy.
Secured Retail Networks, Inc. is a managed services provider headquartered at:
7 Orchard Rd, Suite 102 · Lake Forest, CA 92630 · privacy@securedretail.com
SRN Link is our managed wireless connectivity service for multi-location businesses. This policy covers srnlink.com and the SRN Link service only. For SRN's broader privacy practices, see securedretail.com/privacy.
| Data | When collected | Purpose |
|---|---|---|
| Name, work email, phone | Quote form or checkout | Contact and account management |
| Company name | Quote form or checkout | Account setup and service delivery |
| Site address(es) | Order confirmation or onboarding | Hardware shipping and service activation |
| Payment method | Checkout (via Stripe) | Billing — we never see or store raw card data |
| Billing address | Checkout (via Stripe) | Payment processing and tax calculation |
| Service preferences | Checkout | Plan configuration and fulfillment |
| Data | How collected | Purpose |
|---|---|---|
| IP address | Web server logs | Security and fraud prevention |
| Browser type and OS | Web server logs | Site compatibility |
| Pages visited, referrer URL | Cloudflare (infrastructure) | Site performance and security |
| Device telemetry (uptime, signal, throughput) | SRN monitoring systems | Managed service delivery and fault response |
srnlink.com does not use Google Analytics, Meta Pixel, or any third-party advertising or behavioral tracking. We do not build advertising profiles on visitors.
We use the information we collect to:
We do not use your information for behavioral advertising, retargeting, or sale to third parties.
We share information only with service providers that help us deliver the SRN Link service. All third-party processors are bound by data processing agreements and are prohibited from using your data for their own purposes.
| Provider | Role | Data shared |
|---|---|---|
| Stripe, Inc. | Payment processing | Name, email, billing address, payment method |
| HubSpot, Inc. | CRM and customer communications | Name, email, company, order details |
| Resend | Transactional email delivery | Name, email, order notification content |
| Cloudflare, Inc. | Web infrastructure, DNS, CDN | IP address, request logs (anonymized) |
| Datablaze / carriers | Wireless connectivity provisioning | Site address, device identifiers for SIM activation |
| Field technicians | Pro Install on-site visits | Site address, site contact name and phone |
We may also disclose information when required by law, court order, or to protect the rights, property, or safety of SRN, our customers, or others.
SRN Link does not participate in data broker markets, advertising networks, or any arrangement where your personal information is exchanged for value with third parties. This applies to all customer data — contact information, order history, and network telemetry.
We retain your information for as long as necessary to deliver the service and meet legal obligations:
Upon termination of your subscription, account data is retained for the applicable period above and then deleted or anonymized.
SRN maintains administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Measures include:
No method of transmission or storage is 100% secure. If you have reason to believe your information has been compromised, contact us immediately at privacy@securedretail.com.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
You may request deletion of personal information we hold about you, subject to certain exceptions (such as information we are legally required to retain, or information necessary to complete a transaction or provide a service you requested).
You may request correction of inaccurate personal information we hold about you.
We do not sell or share personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm this practice at any time.
We will not discriminate against you for exercising any of your CCPA rights.
Email privacy@securedretail.com with the subject line "Privacy Request." We will verify your identity and respond within 45 days. You may designate an authorized agent to submit a request on your behalf.
SRN will send you transactional and service-related emails (order confirmations, billing notices, renewal reminders, support updates) for the duration of your subscription. These are necessary for service delivery and cannot be opted out of while your subscription is active.
If you have consented to receive marketing communications from SRN, you may opt out at any time by clicking "Unsubscribe" in any marketing email or by contacting us at privacy@securedretail.com. Opting out of marketing does not affect service communications.
srnlink.com may contain links to third-party websites, including securedretail.com, Stripe's checkout portal, and carrier coverage check tools. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
The SRN Link service is designed for business customers and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, contact us at privacy@securedretail.com and we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated by email to the address on file at least thirty (30) days before the effective date. The current version is always available at srnlink.com/privacy. Continued use of the service after an update constitutes acceptance of the revised policy.
For privacy-related questions, requests, or concerns:
Secured Retail Networks, Inc. · 7 Orchard Rd, Suite 102, Lake Forest, CA 92630 · srnlink.com
This policy was last updated June 26, 2026.